Shipping Policy

$5 Flat Fee Ground Shipping Anywhere in the USA and Canada per box

  • All orders are sent USPS Ground for a flat fee of $5.00 per box
  • Your packages may be subject to the customs fees and import duties of the country to which your order ships.

Delivery Speed
No delivery on Sundays or major holidays.
Butlers Brand Inc. may not be held responsible, whatsoever, for delays caused by the carriers, which may also delay delivery times.

The following may result in delayed shipping or delivery:

  • Incorrect shipping address
  • Shipping address does not match billing address
  • Payment delay or issue
  • Canceling items, combining orders or changing your shipping address
  • Orders held because they contain a large quantity of a single item that would cause inventory depletion
  • USPS failure to deliver (e.g. severe weather conditions)
  • Customs clearance procedures

Where We Ship

  • We ship to U.S. delivery addresses in the 50 states.
  • We ship to Canada
  • We do not ship to P.O. boxes

Tracking Your Order

When your order ships, you will receive an email with shipping and tracking information. You can use your tracking number on the carrier’s website to trace your order.

Finding Your Box

If the tracking information shows the order has been delivered, be sure to check everywhere for your package — occasionally, carriers leave deliveries with neighbors, building managers, or places like your porch, garage, or even behind bushes. If there is no tracking information or the tracking information shows the item was returned to us, please contact us by email or phone. We may have the wrong shipping address, the driver may have unsuccessfully attempted delivery, or the carrier may have lost it.

If You’re Not Home
Orders are delivered with No Signature Required.

Products Arriving Together
Most of your products will be shipped together in one box, if space permits, and will arrive at the same time. However, if the order is large and shipped in more than one box, your packages may arrive separately.

P.O. Boxes
Butlers Brand does not ship to PO Boxes, other than specified above.

REFUND POLICY:
All sales are final