Our story begins with a small group of butlers working at private estates across the Hamptons. To maintain these homes at the highest standards, we relied on the same time-tested methods for correct cleaning that have been essential to the butler profession for generations. As we would mix and bottle our own cleaning solutions, we would share them with our friends and neighbors. We all agreed that a clean home must be a healthy home, and that the people living there must all be protected from harsh, toxic chemicals. Using only natural, plant-based ingredients, we continued to mix our own solutions, each batch larger than the last.
Encouraged by the enthusiasm with which our cleaning solutions were received at each door, we continued delivering our bottles to the increasing number of homes turning to healthier ways to keep house. Finding ourselves making house calls at some of the most stylish homes on the island, the time seemed right to invest in a car, so we rescued an antique Bentley that was in need of just a little TLC. After thoroughly cleaning it and restoring its engine, our vintage beauty came to life and hit the streets like new. Caring for things is a little passion of ours, and we want every household to have the right care it needs, all from a little glass bottle. We are now pleased to have outgrown our vintage Bentley in order to reach households across the country, but we still keep it in our hearts. Saving something for the next generation continues to motivate us, whether we’re restoring a car, maintaining a house, or protecting the earth we all call home.
Born in in the Midwest, Brock was raised in a convivial neighborhood where parties were frequent, courtesy fundamental, and one never visited next door empty handed. Entertaining became a way of making anyone a neighbor, and manners became a means not to impress, but to express consideration. Now serving as butler for a high-profile family in New York, Brock retains his sense of natural decorum – that a well-run household should feel as serene and easy as green grass and a blue sky. Fresh air means more to him than casual luxury, however. In order for any household to support a family’s well being, it must necessarily have a healthy indoor air quality at all times, especially when undergoing cleaning. As a private aircraft steward for eight years, Brock learned the importance of healthy indoor air. Contained within an airtight fuselage for six to eight hours on any given day, he became sensitive to even the most innocuous sources of respirable toxins. Allergic to cigarette smoke, he knew immediately if a guest flying with him that day was a smoker. A headache or eye irritation would alert him to freshly painted nails, or to a shirt that had been starched a little too much. Seeking quick and easy solutions for improving the quality of air onboard, he learned little tricks like boiling water in the galley to combat dryness within the cabin, or cleaning with simple solutions made of water and vinegar. Having to live in close quarters with common household toxins on an airplane led to the realization that much of what people do on a daily basis impacts their health, only they don’t know it. Ever since, Brock has sought efficient ways to maintain a healthy indoor environment for the estates he has managed. Rather than letting a bathroom become dirty enough that only harsh chemical cleaners can restore it, he cleans regularly with simple solutions of baking soda and citric acid. Not every day is convenient for throwing open all the windows, especially in New York City. It’s much easier to make healthy air a part of everyday life by not compromising it in the first place. His households are clean, his families are happy, and no fuss is ever made about keeping things just so. For Brock, keeping house this way should be easy and natural. After all, the best cleaning techniques are often the simplest.
Chris Allen has always made the world his home. He was born near the beaches of a small town in Norfolk, England, called California. A classic British butler who now spends his retirement on the beaches of southern California, at his home in Laguna Beach, Chris still manages to keep in touch with the larger world around him. He and his wife Kim host an international mix of visitors each summer at their bed and breakfast in Southampton, New York. In fact, it doesn’t really seem that they’re retired at all. Kim runs the kitchen to ensure that every morsel she sends out is perfectly delicious, and Chris oversees the upkeep of the circa-1860 home and its variety of rose and vegetable gardens. They both provide white-glove service to their guests. The key to finding a happy balance for their work/life schedule is that they’re both good at what they do. Their philosophy is, as the saying goes, ‘if you make work play, you’ll play your whole life.’ In addition to the joy of being good at what one does, they’ve got nearby Cooper’s Beach, their gardens, and the shaded, terraced pool. As a butler, it is Chris’ calling to care for people and things, and doing so is a source of much pride and satisfaction. When Chris and Kim say goodbye to their last guests before winter, they drive back to Laguna Beach in the 1967 Jaguar Chris lovingly restored. A person who knows how to take care of nice things will always have nice things. With a career in service to British aristocrats in England, Switzerland, and the Côte d’Azur, as well as time spent as butler to casual American families on both coasts, Chris Allen has come to care for a variety of people and lifestyles. Chris attributes his ability to exceed the expectations of so many different people to the motto he learned from Lady Welch: “Do no harm.” Lady Welch awarded annual bonuses based on whether or not her china had been chipped that year, so her motto was practiced every day. How did each piece of china need to be cleaned? What type of care did the Rolls require that was different from what the Mercedes required? How did each guest like his or her martini? Whether the objective was to avoid using a harsh scrub brush or to use gin instead of vodka, Chris learned to pay attention to the care required of each situation, and to execute it without doing harm. In addition to caring for his guests, his gardens, and his vintage cars, Chris strives to take care of Kim and himself, especially when it comes to their health. Over the years, they’ve become accustomed to making their own homemade cleaning solutions, both to economize and to avoid bringing dangerous chemicals indoors. They’d rather enjoy the sea air from inside, the smell of the rose garden, and the pleasure of having guests in their very best care.
Graham Lefford is an all-American butler with a British pedigree and a love for the outdoors. His father’s work in medical research brought the family from the bustle of London to the natural beauty of the Adirondacks, and developed a skill for adaptation that has served Graham throughout his career as a butler. Whether managing a New York City townhouse or overseeing a ranch in New Mexico, Graham can take care of everything from museum quality antiques and VIP guests to cattle and power generators, all while maintaining a high level of quality control. “I like to learn how to do everything myslef. This way I don’t have to depend on anybody else”. Graham often jokes that he knows a lot about things that come up very little. These small details, however, are what make someone an effective butler, especially when such a small detail becomes a big issue. When raccoons became a problem at a secluded Connecticut estate, Graham had fortunately been taught. by a hunter, how to set a live trap. Graham caught seventeen raccoons in one day, all before a pest control professional had to be called, and before the family ever learned there had been a vermin problem. Whether working with an antiques expert, carpenter, of HVAC repairman, Graham always became friends with the tradespeople who crossed his path, and made a point to teach himself the services they can provide. The lost arts of home economics are alive and well with Graham, who credits his parents with setting him up for success as a butler. He had been raised in a strict household where everybody had to contribute, whether that meant cleaning, doing repair work, or sewing. These skills have proven to be invaluable over the course of his career, in which he has repaired evening gowns just in time for a glamorous fundraiser in New York, opened houses in Palm Beach and the Hamptons to make them guest ready for the season, and even trained to be a cowboy to manage cattle across the American Southwest. Perhaps most valuable of all has been Graham’s ability to establish rapport. Whether dealing with the lady of the house or the piano repairman, it has always been Graham’s philosophy to try to understand what makes a person tick. Doing so has allowed him to work well with a variety of people, and to accomplish the many tasks of his working day with both satisfaction and enjoyment.